Support and FAQ's
 Quite simply, we are here to guarantee your satisfaction-----meaning exactly that. You get a full product replacement or refund (less shipping charges) if you are not completely satisfied with the contents of your order. All paper rolls shipped to you are USA Made for premium quality and reliability. With a full stock of product lines for quick and convenient delivery, we are confident you'll appreciate our great service.
|
| Q: Is my personal information secure? |
| A: YES. Your information is absolutely secure. We use Thawte™ Certificate Encryption which encrypts all of your information, so no one, except us, can decipher it. |
| Q: Do you offer any type of guarantee? |
| A: YES. Within 365 days or your order, we offer a 100% satisfaction guarantee, meaning exactly that. You will receive a full product replacement or refund if you are not completely satisfied with your order. (For complete details regarding our Return Policy, please click here.) |
| Q: Will my order be shipped in a timely manner? |
| A: YES. Through our streamlined system, over 99% of orders ship out the same day. In today's business climate we are more mindful than ever of the desire for fast turn around. |
| Q: Will I receive confirmation of my order? |
| A: YES. Within seconds of your order, we will send you an email confirming your order complete with the necessary details. |
| Q: Do you accept orders other than through the internet? |
| A: YES. In addition to the internet, we are more than happy to accept orders by phone, email and fax. |
| Q: Do you offer quantity discounts on bulk orders? |
| A: YES. It will be our pleasure to
personally quote orders over 25 cases. Please contact us with your request. |
| Q: Do you offer custom printed logos or back print? |
| A: YES. Our specialty is assisting our
clients through customization. Logos, coupons, promotions, return policies,
terms & conditions, and custom back prints are all available. For more details feel free to contact us |
